Shipping.
Standard shipping costs are €4.90, and we deliver to the following countries:
Ireland
United Kingdom
Italy
France
Germany
Australia
Canada
United States
Spain
Austria
Belgium
Lithuania
Slovakia
Estonia
Finland
Greece
Bulgaria
Sweden
Denmark
South Korea
The estimated delivery date of the products is ten to 14 days from the day you place an order. We supply delivery services on behalf of the delivery company (the “Courier”) that is employed to deliver your product to you and we will try to ensure that your order is delivered within the estimated timeframe provided, but there may be circumstances where delivery is delayed because of events beyond our reasonable control. If this happens, we will try and arrange for your products to be delivered as soon as possible, but we will not be liable to you for any losses caused as a result of such delay.
We ship using a variety of couriers, depending on the destination country. In some cases, we are not able to provide you with a tracking number. However, if you wish to find out more information about the progress of your order, you may contact us by sending an email to info@monoclothingco.com. We will endeavour to respond to every query within 48 hours of receipt.
We operate a ‘From Factory to Door’ policy, meaning that our product travels from our factory straight to your door.
Delivery times may vary depending on the availability of the products and your delivery address.
If no one is available at your address to sign for your order, our delivery partner will leave you a note and you will need to contact them to rearrange delivery.
In certain circumstances our delivery partner may provide you with optional services when delivering your order, such as: (a) signature release: opting out of the requirement to provide a signature on delivery; (b) leave with neighbour, reception or security: re-directing the delivery to a neighbour, reception or security; (c) reschedule a new delivery date: selecting a delivery date that best suits you; and/or (d) re-directing to a collection point: collecting your package from a collection point nearby. By selecting any of these services, including through any default preferences you may have selected with our delivery partner separately, you acknowledge and agree that Mono Clothing Company shall bear no responsibility or liability for any loss or damage that may result from delivering your order in that way.